Administrative & Clerical Officer
Band 3 | Rate of pay £12.75 per hour
Ulster Hospital Dundonald
We are seeking organised and motivated individuals to provide high-quality administrative support across the Trust. You will play a key role in supporting patient services within a busy healthcare environment.
In this role, you will manage your workload, respond to queries, meet deadlines, and use initiative to resolve issues. You may also act as a point of contact for patients, ensuring communication is clear, professional, and empathetic.
Key Responsibilities
* Maintain and update patient information using systems such as Encompass and PAS.
* Schedule appointments and admissions in line with clinical priorities.
* Produce reports, correspondence, and administrative documentation.
* Manage diaries, enquiries, and incoming communication efficiently.
* Work collaboratively with clinical and administrative teams.
* Support team activities, training, and service improvements.
* Prepare reports, including waiting time data, and escalate issues as needed.
About You
* Strong organisational and communication skills.
* Ability to work independently and within a team.
* Proficient in IT systems and administrative tasks.
* Committed to delivering patient-focused services.
Join us and help deliver efficient, compassionate ...