HR Administrator (Employee Services Team)
Location: Lisburn HQ
Pay Rate: £16.68 per hour
Hours: 36.25 hours per week
Scale: Lot 4 – Scale 6 (SP18)
Contract Type: Temporary
About the Role
We are seeking a highly organised and motivated HR Administrator to join the Employee Services Team within a large public‑sector organisation. This role is central to delivering a professional, confidential and customer‑focused HR service, supporting HR operations including resourcing, employee life‑cycle administration, payroll liaison, and maintaining accurate HR systems and records.
Key Responsibilities
1. Provide high‑quality administrative support across the HR function in line with policy, legislation and GDPR.
2. Maintain and update HR systems (PAMS, MIS, Pharos) and ensure data accuracy.
3. Prepare HR correspondence including contracts, maternity/paternity documentation, leave entitlements and probation records.
4. Support monthly HR/Payroll processes, including providing accurate payroll instructions and updates.
5. Manage annual leave records, queries and end‑of‑year leave procedures.
6. Handle sickness absence data, input fit notes and maintain accurate attendance records.
7. Support recruitment processes including issuing notifications, organising assessments and liaising with candidates.
8. Monitor HR inboxes, respond to queries professionally and escalate where required.
9. Maintain filing systems, employee records and documentation in accordance with retention policies.
10. Provide customer service to internal and external stakeholders, ensuring professionalism and confidentiality at all times.
11. Assist with producing HR reports, statistics and management information.
12. Provide note‑taking support for HR meetings.
13. Ensure stock levels and office supplies are maintained.
14. Support HR events, audits and continuous improvement activities.
Essential Criteria
Candidates must have:
15. 5 GCSEs (A-C / 9-4) including English and Maths* or equivalent.
16. At least 1 year’s experience in a demanding office environment performing a range of business support tasks (or 2 years without GCSE requirements).
17. Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
18. Experience delivering excellent customer service.
19. Strong planning, organisational skills and attention to detail.
20. Effective written and verbal communication skills.
21. Ability to work under pressure and manage multiple deadlines.
Desirable Criteria
22. Experience working in HR administration in a large, multi‑site organisation.
23. HR qualification (achieved or working towards).
24. Public‑sector or local government experience.