HR Administrator (Employee Services Team)
Location: Lisburn HQ
Pay Rate: £16.68 per hour
Hours: 36.25 hours per week
Scale: Lot 4 - Scale 6 (SP18)
Contract Type: Temporary
About the Role
We are seeking a highly organised and motivated HR Administrator to join the Employee Services Team within a large public‑sector organisation. This role is central to delivering a professional, confidential and customer‑focused HR service, supporting HR operations including resourcing, employee life‑cycle administration, payroll liaison, and maintaining accurate HR systems and records.
Key Responsibilities
* Provide high‑quality administrative support across the HR function in line with policy, legislation and GDPR.
* Maintain and update HR systems (PAMS, MIS, Pharos) and ensure data accuracy.
* Prepare HR correspondence including contracts, maternity/paternity documentation, leave entitlements and probation records.
* Support monthly HR/Payroll processes, including providing accurate payroll instructions and updates.
* Manage annual leave records, queries and end‑of‑year leave procedures.
* Handle sickness absence data, input fit notes and maintain accurate attendance records.
* Support recruitment processes including issuing notifications, organising assessments and liaising with candidates.
* Monitor HR inboxes, respond to queries professionally and escalate where required.
* Maintain filing systems, employee records and documentation in accordance with retention policies.
* Provide customer service to internal and external stakeholders, ensuring professionalism and confidentiality at all times.
* Assist with producing HR reports, statistics and management information.
* Provide note‑taking support for HR meetings.
* Ensure stock levels and office supplies are maintained.
* Support HR events, audits and continuous improvement activities.
Essential Criteria
Candidates must have:
* 5 GCSEs (A‑C / 9‑4) including English and Maths or equivalent.
* At least 1 year's experience in a demanding office environment performing a range of business support tasks (or 2 years without GCSE requirements).
* Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
* Experience delivering excellent customer service.
* Strong planning, organisational skills and attention to detail.
* Effective written and verbal communication skills.
* Ability to work under pressure and manage multiple deadlines.
Desirable Criteria
* Experience working in HR administration in a large, multi‑site organisation.
* HR qualification (achieved or working towards).
* Public‑sector or local government experience.
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