Band 3 Admin & Clerical Officer – Ulster Hospital (Appointments Office)
Location: Ulster Hospital
Hours: Full-time, 37.5 hrs per week
Band: 3 £12.75 per hour
We are recruiting a Band 3 Admin & Clerical Officer to join the Appointments Office at the Ulster Hospital. This is a busy administrative role supporting patient scheduling and hospital systems.
Key Duties
1. Input and update patient information on Epic/PAS/Patient Centre
2. Allocate appointments in clinical priority/date order
3. Scan and upload documents
4. Manage work queues and maintain accurate patient records
5. Handle calls, emails, and general enquiries
6. Support Team Leads with audit checks
7. Provide reception cover when required
8. Maintain filing systems and complete general admin tasks
9. Communicate with clinical, nursing, and admin teams
10. Prioritise own workload and manage diaries
Essential Criteria
Applicants must meet ONE of the following:
11. 4 GCSEs (A-C) including English + 1 year admin/clerical experience
12. NVQ Level 2 in Administration + 1 year admin/clerical experience
13. OR 2 years admin/clerical experience
Plus:
14. Minimum 1 year’s word processing experience
15. Experience using Microsoft Word, Excel and Outlook