Hospitality Catering Manager - Fixed Term Contract
The Hospitality Catering Manager will ensure the effective and efficient planning and delivery of the Race Day Hospitality Catering Operation, working closely with the internal Catering Team and External Catering Partners, in accordance with the company brief, policies, and procedures, and within agreed budget and profit margins.
The Application Deadline is 10 October 2025. The Department is Hospitality Event Delivery, and the Location is Silverstone.
The key responsibilities include:
* Planning and delivery of the Race Day Hospitality Catering Operation.
* Supporting the management of internal catering and catering partners.
* Contributing to the growth and evolution of events by introducing new ideas and concepts.
Key Responsibilities:
* Ensure successful organisation of events throughout the RDH event calendar at the venue from a catering perspective.
* Operational responsibility for organising and documenting correctly all aspects of race day hospitality catering events.
* Responsible for the building of hospitality catering areas to the required specification.
* Working alongside the Senior Hospitality Operations Manager and Production team to ensure robustness in planning detail.
Client Management and Customer Service:
* To be one of the first points of contact for customers and provide impeccable customer services support.
Product/Proposition Portfolio:
* Working to support the development of the Catering offer to enhance the offering which falls in line with similar events.
* Manage the hospitality light equipment audit and stock levels.
* Collaborate with the culinary team in menu planning, development, costings, and service styles.
Systems:
* Compile all event briefing packs for managers and supervisors through the correct Operating Systems.
* Accurately recording and communicating catering event information to all stakeholders internally and externally.
Cost/Budget Management:
* Support the Senior Hospitality Operations Manager with contracts for internal and external stakeholders.
* Support in the reporting of all event financials to the required internal stakeholders.
Account Management:
* Oversee all Catering related accreditation for third-party suppliers.
* To oversee the sustainability management for Hospitality Catering.
* To liaise directly with internal and external suppliers and contractors to order products and services in a timely and professional manner.
Compliance:
* Ensure company food safety policies and processes are adhered to.
* Working closely with the Senior Hospitality Manager on all governance matters.
* Responsible for the overseeing of post-action reports and issues that occur with allergen scenarios or foreign body.
Team Standards & Responsibilities:
* To champion the department throughout the business where required.
* Plan accordingly the individual areas of responsibilities and workflow for the operational Hospitality delivery Team.
* Create a positive, proactive culture and environment within the department.
Skills, Knowledge And Expertise:
* Minimum of 3 years’ experience working in the events industry.
* Experience within large Event Venues desirable.
* Experience within a 5* hospitality and catering environment.
* Commercially and operationally minded with a hands-on approach.
* Ability to take ownership and problem solve, is proactive and self-motivated.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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