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Administrator/ clerical officer

Belfast
eduSOIL
Clerical officer
Posted: 25 February
Offer description

Help maintain the vital administrative detail and operational continuity that keeps global delivery safe and consistent for an international network of volunteers supporting youth, educators, and communities across Northern Ireland, South Africa, Sudan, and India.

What difference will you make?

Your contribution will

ensure that eduSOIL remains "audit-ready" and compliant
manage the essential records and documentation
reduce the administrative burden on our frontline delivery teams, allowing them to focus on trauma-informed arts and wellbeing programmes for underserved youth.

With this role in place, eduSOIL can grow responsibly while maintaining coherence, care and inclusion across countries and contexts.

Please download and review the handbooks and frameworks provided for further information about eduSOIL, this role and how you can invest your skills, time and attention in deepening and widening our social impact.

What are we looking for?

We are looking for a proactive professional who thrives in a fast-paced, international social enterprise environment.

We Are Seeking Someone Who Brings

Experience Prior experience in executive support, ideally 3 - 5 years within the non-profit or social impact sector.
Systems Proficiency Highly comfortable with Google Workspace, Slack Pro, and Asana etc
Communication Exceptional written and verbal skills; able to represent the Founder to high-level stakeholders.
Attributes High level of discretion, cultural sensitivity, and a passion for youth empowerment and mental health.
Contextual Knowledge Strong understanding of user-centred design in education, public sector or social impact contexts
Adaptability Ability to work collaboratively with programme, analytics and development roles
Record keeping Strong documentation, systems-thinking and sense-making skills

We would prefer someone with

Experience working with or alongside
educators, facilitators, youth workers or programme teams
digital platforms, online communities or blended learning environments
evolving or imperfect systems, prototypes or MVPs
Strong systems thinking and documentation skills, with the ability to
reduce complexity rather than add to it
identify what should be built, paused, adapted or retired
translate delivery practice into scalable digital structures
Confidence working in a collaborative, values-led organisation, with
comfort navigating ambiguity
willingness to escalate risks early
commitment to reflective, wellbeing-informed practice
Experience in charities, CICs, social enterprises or international contexts is highly valued but not essential.

We are particularly interested in applicants who

Are based in Bangor or Belfast, Northern Ireland (though this is not essential)
Bring lived experience of migration, cultural transition or integration
Have experience in arts, mindfulness, yoga or wellbeing practice alongside professional expertise
Are motivated by equity, youth voice and ethical leadership

This role suits someone who enjoys bringing order, clarity and confidence to complex systems, who values stewardship as a form of leadership and who is excited by working at both local and international levels.

Hybrid

What will you be doing?

eduSOIL is delivering complex, multi-layered programmes that span onsite delivery in schools and communities, online learning, wellbeing practice, virtual youth exchange, volunteering and international collaboration.

The Administrator/Clerical Officer provides critical organisation-wide support to maintain our organisational memory and operational continuity. This role is "delivery-supporting," ensuring that our Programme Directors and Managers have the administrative infrastructure needed to work safely and effectively.

Working within the framework of our Administration Handbook, you will

Core Administration Manage general correspondence, answer inquiries, and maintain a professional "outward-facing" presence for the organisation.
Document Control Attend to document filing, formatting, and version control using our shared Google Workspace and GoDaddy-hosted platforms.
Compliance & Records Maintain vital records, including safeguarding induction logs, training completion checklists, and volunteer onboarding documentation.
Logistics Support Assist with coordinating international travel and logistics for stakeholders across our global hubs.
Financial Admin Support managers with administrative preparation for procurement, payments, and donor reporting.

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