Location and Hours
Horsham | Part-Time 20 hours a week | Permanent | £21k to £24k + Benefits
Who Are We
Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited and Eze Talk Residential Limited.
We specialise in the home mover market, providing broadband, energy, water and Sky services. We currently serve over 61,000 customers, with a clear growth strategy to exceed 100,000 customers within the next 1–2 years through a combination of organic growth and acquisition‑led expansion across the telecommunications sector.
https://www.telecomacquisitions.co.uk/
About The Role
This is a hands‑on, generalist HR management role covering the day‑to‑day administration and advisory function of HR across the business and based firmly on employment relations, compliance, policy, people processes, and manager support.
You will be the go‑to person for all things HR — advising managers, maintaining accurate employee records, owning our HR policies and procedures, and ensuring we operate as a fair, legally compliant employer. This is an ideal role for a CIPD‑qualified HR professional seeking a meaningful part‑time position where they can make a real impact in a growing SME.
What You’ll Be Doing
* Responsible for all policies and procedures and ensure they are kept up to date with employment law and fit for purpose for the company
* Ensure all disciplinary / grievances are dealt with correctly in line with employment law to avoid tribunal claims
* Maintain all policies on Breath HR for ISO
* Health and safety and ensuring all policies are kept up to date – handbook
* HR training / onboarding of new employees
* Manage the online training for all employees to ensure that all legal requirements are covered – e.g. Health and safety / GDPR / equality and diversity / mental health / wellbeing
* All new starter documentation
* Issuing contracts of employment and all checks are carried out before commencement of start and in line with customer contracts
* Ensure seamless off boarding – especially for home workers as responsible for ensuring all company equipment is returned before the employee receives their final pay – organising couriers etc
* Dismissals / redundancies
* Provide HR guidance to managers
* Daily support for managers and employees in the business
* Ensure probation reviews are held and documented, and the relevant documentation is issued
* Performance management including 1‑2‑1s and annual appraisals
* KPI gathering and reporting
* Employee well being
* All contractual changes
* Responsible for Managing sickness / absence across the business – dealing with employees who are off sick / AWOL – daily basis – also Bradford factor
* Support the Payroll process
* Manage sick pay throughout the business in line with company policy
* Pensions / benefits queries
* Answer all payroll queries from employees
* Monthly payroll – ensuring all reporting is correctly carried out and all managers adhere to deadlines in order for payroll to be completed for the outsourced payroll provider
* Ensure all HR admin and systems are up to date for audit purposes
* Own and manage the HRIS system
* DBS checks for all new starters
* Deal with any H&S queries in the business
* Ensure of DSE’s are up to date for every employee and make any changes that are needed / requested – home workers and office workers
* Manage maternity and paternity leave – ensure employees are kept up to date
* Admin
* Flexible working request queries
* Hotel bookings for employees for events
* Deal with all queries etc for the office – ie office management side of thing
* Org charts are kept up to date
What We’re Looking For
* CIPD Level 5 qualified as a minimum
* Minimum 3+ years' generalist HR experience, ideally within an SME environment
* Solid working knowledge of UK employment law and HR best practice
* Demonstrable experience managing employee relations cases end to end (disciplinaries, grievances, performance, absence)
* Experience supporting or owning payroll input processes in partnership with a Finance team
* Confident advising managers at all levels, including senior leadership
* Highly organised with strong attention to detail — accurate record keeping is essential in this role
* Discreet, trustworthy, and professional in handling sensitive and confidential matters
* Able to work independently and manage competing priorities in a fast‑paced environment
* Strong written and verbal communication skills
What You’ll Get
* Competitive base salary
* 12.5 days holiday + birthday leave and bank holidays
* Pension
* Aviva Smart Health
* A vibrant, supportive team culture
* Staff discounts on broadband and telecom services
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