Job Description - Security Officer (Casual) (HOT0C106)
Security Officer (Casual) (HOT0C106)
Work Locations
Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP
Welcome to a world of opportunities at the UK’s #1 great place to work 2025, as voted by our team members! Choose a work schedule that works for you! When you join our team on a casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time.
Hourly Rate of £12.77
A world of rewards
We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost.
Opportunity to work additional hours when you can.
Free and healthy meals when on duty.
Free parking (subject to availability).
Modern and inclusive Team Member’s areas.
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
* Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
* Respond to emergency situations including fires, medical emergencies and threats to life and/or property.
* Initiate preliminary investigations into incidents, as needed.
* Write reports and ensure accuracy of necessary documentation, as needed.
* Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of these values:
* Hospitality – We're passionate about delivering exceptional guest experiences.
* Integrity – We do the right thing, all the time.
* Leadership – We're leaders in our industry and in our communities.
* Teamwork – We're team players in everything we do.
* Ownership – We're the owners of our actions and decisions.
* Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Customer focus
Every job makes the stay.
At Hilton, It matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, every job makes the stay.
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