Role overview
As the Head of People and Culture, you will be the driving force behind creating an exceptional workplace culture across our collection of luxury hotels. You will lead initiatives to enhance employee engagement, foster positive work environment, and ensure that our team members are motivated and aligned with our brand's values and goals. You will also play a crucial role in establishing foundational HR practices and building a strong organisational culture from the ground up.
To thrive within this role, you will be:
* Passionate about people where you will help create excellence for our team and our guests
* An effective influencer with clear and confident communication skills, and the ability to measure/demonstrate impact
* Display integrity with each decision and inspire those around you, contributing to a positive, sustainable team culture
* Forward focused, investing in our collective future by helping to develop our team
* Pragmatic, flexible and calm when responding to the unexpected or navigating change
* Curious, inquisitive and with a growth mindset. You will want us to continually improve, set trends and be the leading choice employer in hospitality
Working closely with Hotel General Managers and Property Manager, you will form part of the Operational Leadership Team. You will also be keen to travel, as this role is hands on and requires UK travel between hotel locations.
Key Responsibilities include:
* Employee Engagement: Develop and implement strategies to boost employee morale and engagement. Overseeing recognition programs and hold regular feedback sessions with GMs.
* Recruitment and Onboarding: Oversee the recruitment process to attract top talent, seeking out new markets to attract high calibre colleagues. Ensure new starts into the business are effectively onboarded through an effective welcome programme and integrated into the company culture.
* Training and Development: Design, deliver and over-view training programmes to enhance employee skills and career development. Promote continuous learning and professional growth.
* Performance Management: Work with operational head of departments to ensure robust performance appraisal systems are in place and provide guidance to managers on effective performance management practices.
* Employee Relations: Address employee concerns and grievances in a fair and timely manner, fostering a supportive and inclusive workplace environment.
* Compliance: Ensure compliance with labour laws and company policies whilst maintaining accurate employee records and handle HR-related documentation.
* Culture Building: Champion the company's values and culture. Lead initiatives that promote diversity, equity, and inclusion within the workplace.
* HR Strategy: Collaborate with Head of Operations to align HR strategies with business objectives. Provide insights and recommendations on HR-related matters.
* Team Management: Manage a niche team to help deliver on the future HR strategies.
Qualifications:
* Bachelors degree in HR, business administration, or a related field.
* CIPD qualified is desirable
* Experience in a People and Culture or HR leadership role, preferably within 5* luxury hotels
* Strong knowledge of HR policies, employment law, and best practices
* Experience in establishing HR practices in a new business or startup environment
* Strong change management skills and the ability to lead through periods of growth and transformation
Why join us:
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
* 35 days holiday
* Training and development from day one
* Employee events and celebrations
* Inhouse company interactive employee communication APP
* Entry to our state-of-the-art gym and pools
* Healthy meals to enjoy while you're working.
* Access to an external Employee Assistance Programme
* Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
* £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
* Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
* Involvement in our employee of the quarter and annual recognition schemes
* Long service recognition
* Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
* 50% discount in our restaurants
* Cycle to Work Scheme
* Discounted room rates for employees, friends, and family
* Spa treatments and product discounts
* Life Assurance cover
Discover the Vineyard Hotel: A Premier Destination for Hospitality Professionals
Nestled in the heart of Berkshire, The Vineyard Hotel is a luxurious haven renowned for its rich wine heritage, exceptional hospitality, and stunning surroundings. Located in Newbury, the hotel is celebrated for its dedication to fine dining and wine, housing an impressive 30,000-bottle wine cellar and offering a unique, wine-inspired experience for guests and team members alike.
This five-star property combines elegance with warmth, featuring 49 beautifully designed rooms and suites, each inspired by a different wine-growing region. With its award-winning restaurant, stunning spa facilities, and close proximity to the scenic countryside and historic landmarks, The Vineyard Hotel is not just a destination for guests but also an inspiring place to work, where the commitment to excellence and passion for quality service make it a truly special environment for hospitality professionals.
For job seekers, The Vineyard offers the chance to be part of an exceptional team, delivering unforgettable experiences in a setting that beautifully merges tradition with luxury.
Become part of the team
We're in the business of making people happy, that's why we're always on the lookout for thoughtful innovators, self-starters and those who truly believe they can make a difference to someone else's day. If this sounds like the kind of team you'd like to play for, we'd love to hear from you.
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