Job Description
Quality ManagerCaerphilly Commutable from Cardiff, Nantgarw, Caerphilly, Newport, Bedwas, Blackwood, Pontypridd£55-60,000Benefits:- 27 Days + Bank Holidays Workplace pension schemeLife insurance coverHealth schemeSpecsavers vouchersCompany sick payFree tea & coffeeFree parkingLong service awardsTarget incentives bonusChristmas 'Thank You' vouchersFlexible working Free uniformHunter Selection are working with a leading manufacturer based in Caerphilly, on the outskirts of Cardiff. This is a great time to join an expanding business, following a period of sustained growth they are looking to introduce new products off the back of recently won contracts. The business are looking to recruit a Quality Manager to bolster their quality department.
This role will suit an experienced quality engineer with experience of current product running changes and continuous improvement initiatives. Providing you with an excellent benefits package and great job security, this is a great opportunity to join an established business.Role & Responsibilities:Customer Satisfaction, verify internal and external concerns - customer liaison / site visits. Approve/contest Claims, raise supporting documentation.
Understanding of customers productsManage Customer complaints responses in line with the 8D requirementsStructured approach to problem solving - using A3 an...