SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
About the Role
Inspire, connect, developing and leading a team of people to deliver consistent levels of excellent service with the customer at the centre of everything we do. Achieving/exceed the business objectives at the right cost.
Your Responsibilities
1. Create and nurture an open and honest environment that encourages and supports the delivery of excellent customer service
2. Connect and Inspire with people to encourage continual development and improved capability
3. Champion change and take personal responsibility for driving change forward
4. Constructively and continually challenge the way we work, generating new ideas and take them from co...