(CP21) Quality Manager
Location: Lancashire
Type: Permanent
Salary: £40,000 - £45,000 Per Annum
Role: Quality Manager
Salary: £44,000 to £46,000 per annum plus bonus, pension, life assurance and more
Hours: 9am till 5pm, Monday to Friday (4pm finish on Friday's)
Location: Commutable from Preston, Burnley, Bolton, Manchester, Rochdale, Blackburn and surrounding areas
Company
We are recruiting for a reputable FMCG Manufacturer who are looking for a Quality Manager to join their great team. Someone who is looking for an exciting opportunity to settle, build and grow their career with genuine opportunities of further development and a chance to make your stamp and shape the future of the site. The role brings challenges and opportunities to make change and improvements, all the while bringing a sense of accomplishment and enjoyment.
Responsibilities
Reporting to the Technical Manager, the Quality Manager will be responsible for overall site quality, including the effective handling of all complaints, KPI reporting (internally and externally), setting standards, continuous improvement (WCO) and project work, monitoring trends, training and driving culture change.
To act as the company’s primary Quality liaison, competently and professionally representing the company with its customers, suppliers and external bodies as required.
Ensuring all complaints (external, internal non-conformances and suppliers as required) are effectively managed to root cause, with preventative and corrective actions implemented and monitored through the structure.
To implement and drive continuous improvement activities for the site. Working to agreed site KPI’s, identifying trends and risk, developing sustainable solutions whilst ensuring the commitment and buy-in of all relevant personnel and continual monitoring.
To been seen as a driver of change by motivating and inspiring all personnel in quality matters, instilling a quality culture to be proud of. To train, develop and coach personnel, ensuring their own personal development, and that their competencies develop in line with business needs.
To be focused on all aspects of site compliance, from GMP to more specific BRC.
Working closely with the Compliance Team, NPD Team (new launches etc) and HSE Team on site, all working together in a collaboration and working towards the one goal.
Requirements
· Experienced Quality Manager or similar, those looking for that next step up from a Quality Supervisor / Quality Team Leader may also be considered.
· Lead and supported a team of Quality Staff representatives.
· Experience of BRC - this is within an FMCG industry so those from similar or Food Manufacturing is required.
· Qualified in a relevant discipline or equivalent experience
· Ideally and desired, experience of handling customer complaints and issues, establishing root causes and implementing improvements
· Proven communication and teamwork skills
· Good computer skills
· Drive and hunger to be successful and progression