Job role:
â— You will be responsible for prospecting new opportunities with business owners or decision makers.
â— Study a Level 2 Customer Service Practitioner apprenticeship as part of this role via Lifetime Training.
â— Responsible for arranging and managing sales meetings to review a business' current communications and demo our new software and show excellent levels of customer service and account management.
â— Handling customer enquiries as professionally and efficiently as possible.
â— Management of CRM systems.
Expectations:
â— We expect all telemarketers to book an average of 2 meetings per day - 10 per week.
â— We expect all telemarketers to show good levels of account management, keeping on top of your call backs, pipeline and customer service skills for inbound calls.
â— You MUST be a self-starter and motivated to work in a team, or sometimes alone.
â— All telemarketers must make a minimum of 90 calls per day.
â— Show good levels of time - management, realise the best contact rate times for calls, and the best time to send e-mails and do admin.