We're looking for an ambitious Sales Executive to help us deliver an exceptional Probate service to our customers. Probate is a daunting task that we strive to make simpler, faster and more affordable than traditional providers. Part of how we do that is through building a fantastic team of people who are legally savvy, commercially minded and motivated by compassionately helping people through those difficult challenges.
Role Overview
As a Sales Executive, you'll be responsible for shaping and defining how we run and sell our Probate service. You'll work towards commercial goals while focusing on the importance of delivering a best‑in‑class customer experience.
Responsibilities
* Build rapport and trust with customers, making a stressful time and process as easy as possible.
* Learn the intricacies of what happens to someone's estate when they die, and diagnose the estates of your customers.
* Guide customers through the government requirements for probate, and what needs to happen and why.
* Explain our different types of Probate services so the customer can make the right decision based on their estate complexity and needs.
* Prove consistency in our weekly and quarterly sales targets, including conversion rates and QA (Quality Assurance) scores on our inbound enquiries.
* Master smooth and detailed handovers to our Legal team.
* Work cross‑functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations.
Qualifications
* Demonstrated success in a sales role, ideally within B2C, service‑oriented industries such as legal services, financial services, or customer support.
* Experience in achieving and exceeding sales targets, with a strong track record of converting leads into satisfied customers.
* Ability to quickly learn and adapt to new software and tools as needed.
* Achieved GCSEs A‑C in English & Maths.
* An interest in legal processes and ideally have a legal education and/or work experience.
This is a TEMP TO PERM ROLE AFTER 12 WEEKS - PAYING £14.39ph
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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