Senior Developer - Salesforce Marketing Cloud
The Open University
Location: Hybrid (Milton Keynes campus attendance approx. 1 day per week)
Salary: 47,389 - 56,535 plus a market supplement of 5,576 (until July 2027)
Contract: Permanent, Full-time (37 hours per week)
Role Overview:
This position focuses on leading the development and delivery of high-quality solutions within Salesforce Marketing Cloud. The Senior Developer will take responsibility for designing, implementing and improving platform capabilities, supporting marketing automation, personalisation and data-driven engagement activities across the institution.
The role also contributes to development standards, technical leadership and continuous improvement across the wider Digital Services team.
Key Responsibilities:
- Design, build and maintain scalable solutions within Salesforce Marketing Cloud.
- Develop and enhance platform features using technologies such as AmpScript, SQL, JavaScript, HTML and API integrations.
- Lead coding standards, testing approaches and quality assurance practices to ensure robust and maintainable solutions.
- Collaborate with colleagues across technology, data, and marketing to translate user and business requirements into effective technical solutions.
- Manage data structures and workflows, ensuring effective segmentation, automation and analytics.
- Support operational stability, including incident resolution and performance optimisation.
- Provide guidance and mentoring to colleagues, encouraging shared learning and best practice.
Candidate Profile
Essential Experience & Skills:
Strong hands-on experience developing within Salesforce Marketing Cloud.
Proficiency in programming and scripting relevant to the platform (e.g., AmpScript, SQL, JavaScript, HTML/CSS).
Demonstrated ability to design and implement integrations and data flows.
Understanding of software design principles, testing methods and secure coding practices.
Ability to analyse requirements and translate them into technical solutions.
Clear and confident communication skills, capable of engaging with both technical and non-technical stakeholders.
Desirable:
- Experience mentoring or guiding other developers.
- Experience working within distributed or hybrid delivery teams.
- Interest in emerging marketing technologies and automation trends.
Working Environment:
The Open University offers a collaborative and inclusive working culture, with flexibility in working patterns where appropriate. The role is hybrid, with a blend of remote working and regular on-campus collaboration in Milton Keynes.