Job summary
We are seeking to appoint a conscientious experienced Biomedical Scientist who has considerable operational experience of managing a Quality Management system and working closely with staff at all levels to help embed a quality ethos.
The Quality Manager is an integral part of the overall Pathology Laboratory management team. They will be responsible for the implementation, development and co-ordination of the quality management system for all pathology disciplines on both the Birmingham Children's Hospital and Birmingham Women's Hospital sites.
Through the processes they control and develop, the Quality Manager will be expected to provide the reassurances required ensuring that clinical governance and risk management within Pathology is controlled and compliant.
Main duties of the job
The post holder will be an enthusiastic, well-motivated individual with excellent attention to detail. They will have excellent communication & interpersonal skills demonstrating the ability to work with staff at all levels both internal and external to the organisation. You will be able to work as part of a team and understand how vital maintaining good staff/ customer relationships and providing high levels of service are in a pathology laboratory environment.
You will have substantial experience of operating a Quality Management System including undertaking audits and document control processes. Having had a significant role in the lead up to, and during, an accreditation inspection against international standards will be an advantage.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
The hours are full time, notionally between 08:30 and 17:00 Monday to Friday, and the position is permanent.
As part of the interview process you will be expected to perform a presentation. The title and time to prepare will be given on the day.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
1. Educated to Master's level or equivalent knowledge and competency. FIBMS or MSc in appropriate scientific degree
2. BSc (Hons) Biomedical Science or equivalent
3. State registration as Biomedical Scientist with Health Care Professions Council (HCPC)
Desirable
4. NEBOSH or IOSH Qualification
Knowledge & Nature of Experience
Essential
5. Extensive knowledge of Quality Management Tools, Risk Management, Lean Techniques
6. Knowledge and practical experience of Health & Safety legislation and safe working practices
7. Knowledge of Q-Pulse or similar quality management software
8. Able to demonstrate extensive knowledge surrounding Root Cause Analysis
9. Knowledge of current professional and NHS issues
10. Experience of developing and maintaining effective Quality Management Systems
11. Experience of monitoring compliance with national risk management / quality standards
12. Experience of writing and implementing policies and procedures
13. Experience of working within clinical laboratories
Desirable
14. Experience of coaching or facilitating the learning and development of others
15. Experience of service development and implementing change
16. Experience of project management
Analytical and Judgement Skills
Essential
17. Well-developed report writing, analytical & presentation skills
Professional/Managerial/Specialist Knowledge
Essential
18. Have excellent communication & interpersonal skills demonstrating the ability to work with staff at all levels both internal and external to the organisation
19. Ability to communicate scientific/technical information with all levels of the organisation
20. Negotiation, persuasion and problem-solving skills
21. The ability to relate effectively and communicate complex and sensitive information clearly
22. Able to demonstrate leadership and management skills
23. Ability to prioritise own work, liaising with other staff and teams and delivering to deadlines
24. Ability to lead meetings and facilitate discussions with teams across the health community
25. Able to take direction and work as part of a team
26. Flexibility and ability to respond quickly to changing priorities
27. Commitment to training and Continuing Professional Development
28. Advanced IT Skills; Familiar with Microsoft Office tools such as Word, Excel and PowerPoint
Desirable
29. Familiar with Project management tools and processes