Job Purpose: The Senior Quality Manager is responsible for leading the site’s Quality Assurance function within a fast&8209;paced, high&8209;volume salmon processing environment. This role ensures the manufacture of safe, legal and high&8209;quality products that consistently meet customer, regulatory and certification body requirements. The postholder will champion a culture of quality, drive continuous improvement across the site, and act as a key technical representative in customer, audit and regulatory interactions. Key Responsibilites: Provide leadership and direction to the site Quality Assurance teams, ensuring the effective operation of the Food Safety & Quality Management System Maintain the site HACCP systems in line with current legislation, industry best practice, and customer expectations Ensure compliance with BRCGS, major retail standards, internal policies and UK/EU food safety legislation Lead the preparation for and management of all internal, external, customer and third&8209;party audits Oversee non&8209;conformance management, root cause analysis and completion of corrective and preventive actions Promote a proactive quality culture through coaching, capability building and strong cross-functional engagement Monitor, analyse and report on key quality KPIs including complaints, process control, GMP, traceability, audit findings and finished product performance Partner with NPD, Operations and Engineering to ensure food safety and quality considerations are integrated throughout the product lifecycle Serve as the primary technical contact for customer enquiries, complaint investigations and product quality discussions Key Performance Indicators (KPIs): Audit Performance: BRCGS outcomes, customer audits, and internal audit compliance Customer Complaints: Reduction in complaint frequency, trends and severity Right First Time (RFT): % of products meeting specification without rework Non-Conformance Closure: Timely and effective completion of internal and external NCs Quality Performance: Consistency of compliance against internal, customer and regulatory requirements Customer Satisfaction: Technical retailer reviews and feedback Training Compliance: % of QA and operational teams trained in food safety and quality Qualifications: Degree in Food Science, Microbiology, or a related field – or significant, relevant professional experience Level 4 Food Safety and Level 3 HACCP (minimum) Additional training in Allergen Management or Root Cause Analysis Internal Auditor qualification (BRCGS or ISO 22000) – desirable Skills & Experience: Essential: Extensive experience in a promoted quality or technical role within the food industry, ideally in seafood or chilled, short shelf-life products Strong working knowledge of BRCGS, major retailer standards and UK/EU food legislation Demonstrable leadership capability with experience developing and motivating teams Proven success managing audits, customer relationships, and technical documentation Excellent communication, influencing and problem-solving skills High energy, resilience and a proactive approach to quality improvement Desirable: Experience within salmon processing or seafood manufacturing operations What we Offer: Competitive salary and benefits package A leadership role within a dynamic, growing FMCG manufacturing business Significant opportunities for training, professional development and career progression A collaborative, supportive and quality&8209;focused working environment Please note, we retain the right to close this vacancy or keep it open subject to volume and quality of applications. We would, therefore, encourage candidates to submit an application as soon as possible.