Chenies Garden Centre, Rickmansworth
Till and Customer Service Manager
42.5_ hours per week, to include alternate weekend working._
At Chenies we like to think of ourselves as more than just a Garden Centre. Not only do we offer our customers a treasure-trove of exciting products for garden and home but expert advice is also always at hand.
We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional, and friendly, with a genuine interest in building rapport with people and offering the best possible customer experience. As part of a leading Garden Centre Group, this role offers real opportunity for career development in a growing business.
Key Responsibilities
Lead and manage your team to deliver exceptional service
Ensure smooth daily operations
Oversee financial reporting and cash management procedures
Recruit, train, and manage team performance to meet company standards
Drive team engagement and customer satisfaction across the store
Ideal Qualities
Proven leadership experience in retail or customer service management
Excellent communication, problem solving, and interpersonal skills
Detail-oriented with strong organisational abilities
Positive, can-do attitude and ability to stay calm under pressure
Hands-on approach with the ability to manage both strategy and daily operations
Passionate about delivering high standards of customer service
Perks & Benefits
Staff discount
Pension scheme
Paid holidays
Career development opportunities within a growing business
Free on-site parking
If you like the sound of joining a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business, which in return helps all employees to maximize their full potential, then we would like to hear from you
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Store discount
Work Location: In person