Fortem Solutions are currently recruiting for an HR Administrator to join our team, based at our Head Office in Hitchin.
We are looking for someone to undertake all HR administration duties against defined service level agreements, act as first line support on the HR service desk, and assist with all standard enquiries and advice, escalating as required and appropriate.
The Company
Fortem Solutions is a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works, and Decarbonisation workstreams within Local Authorities and Housing Associations.
Duties & Responsibilities
As the HR Administrator, you will work with the HR team to provide a fast, efficient, and professional telephone-based service, aiming for a high percentage of first-time resolution prior to escalation. Duties will include but are not limited to:
* Producing management statistics and reports relating to the Board Pack
* Managing the administration of offers, changes, transfers, and leavers
* All ad-hoc administration duties as requested by the business or team
What You Will Need
Essential
* Previous experience working in an admin role, preferably within HR
* Experience in managing varied administration tasks
* Experience of managing problems by identifying potential solutions
Desirable
* Previous experience working in HR or Recruitment
* CIPD qualification or working towards it
Benefits
* Annual bonus up to 10% of basic salary
* 25 days annual leave & your birthday off
* Pay review every year
* 26 weeks full pay maternity leave
* 8 weeks full pay paternity leave
* £1,000 towards home electric car setup
* Discounted gym memberships at national and local gyms
* Up to £3,000 colleague referral fee
* Access to training on our bespoke in-house Learning Management System
* Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone discounts, and more.
Who We Are
We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions to keep homes and buildings running smoothly. Our highly trained teams deliver internal and external repairs, high-quality voids, planned installations, and gas services.
We also have extensive experience in decarbonisation, focusing on making homes more energy-efficient and assisting clients in their journey to zero carbon. Our commitment to best practices, quality, and a partnered approach ensures excellent outcomes for our partners, clients, and communities. We are proud to be Investors in People - Gold, and we promote equality, diversity, and respect for all, encouraging applications from all sectors of the community.
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