Sales Executive
Permanent
Location: Barnstaple (Office Based)
Salary: £40,000 Basic and OTE £55,000 - £60,000 - uncapped commission) plus excellent benefits
Are you a high-performing sales professional who thrives in a fast-paced, people-focused environment? Do you want to use your skills to help individuals at a pivotal point in their lives?
We're working with a growing and values-led organisation looking to recruit an experienced Sales Executive to join their friendly and driven team. You'll handle warm inbound and outbound enquiries from individuals who have actively reached out for support - no cold calling involved.
You'll play a crucial role in guiding prospective clients through the initial stages of the customer journey, understanding their needs, clearly explaining services, and securing their commitment to move forward.
Key Responsibilities
Manage high volumes of inbound and outbound calls with people who've made an enquiry via the website or by phone
Ask the right questions to fully understand individual client needs and circumstances
Communicate clearly and professionally about the services available and how they can help
Send timely, accurate and persuasive follow-up communication via email or letter
Maintain detailed records in the CRM system and follow up with prospects as needed
Confident in handling live inbound enquiries (30-60 minutes) and competent with follow up calls showing empathy and professionalism.
Leading callers through a structured needs assessment, identifying eligibility and explaining next steps
Clearly articulating the service offering, funding entitlements, and value proposition
Managing a short 9-day sales cycle
What We're Looking For
A background in telesales, recruitment, or consultative B2B/B2C sales
A confident, warm, and articulate communicator who builds trust quickly
High emotional intelligence - able to listen deeply, uncover pain points, and respond with clarity
Resilience and drive - this is a high-volume, emotionally sensitive environment
A fast learner who thrives in a structured, high-performance team
Proven experience in a Sales Executive, Sales Advisor, or Telesales role
Ability to close a sale through trust, rapport, and effective communication
Motivated and target-driven, with a positive attitude and strong work ethic
Excellent attention to detail and written communication skills
Ability to handle high call volumes while maintaining a client-first approach
CRM/sales system experience is a plus
What's On Offer
£40,000 basic salary + realistic monthly bonus of up to £2,000 (uncapped potential)
A clear and achievable commission structure
22 days annual leave + bank holidays (rising to 25 with service)
Access to a generous employee benefits platform, including:
Salary sacrifice pension
Death in service benefit
Wellbeing and discount platform
A growing, supportive company offering career development opportunities
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