Groups & Events Sales Executive (UK North Cluster)
Hotel: INNSIDEManchester (M15) will be the main base for this role. This role is a cluster role covering INNSIDEManchester (M15), INNSIDE Liverpool (L3) and INNSIDE Newcastle (NE1).
12 Month Fixed Term Maternity Cover
- Hotel discounts
- Health cash back plan
- Meals on duty
- Pension scheme
- Loyalty rewards and referral bonuses
- Many more
Mission
Manage group price requests for accounts assigned to the M&E, BT and Travel Agent sales network and from centralised MICE channels (meliapro.com and CVent), responding to each request within the time limits defined by M&E to generate group business for company hotels.
Responsibilities
- Ensure appropriate follow‑up for all budgeted leads with both the hotel and the client to convert as many groups as possible.
- Provide hotel information such as technical sheets, brochures, promotional packages, etc. to clients and accompany them on hotel site inspections.
- Receive and attend all group requests that come from Account Managers and centralised channels, responding to them as required by standards and within the time period defined.
- Implement the price quotation process applying the standards and tools for each group or event request based on the customer profile, their needs and their language; monitor price quotes based on whether they are sent direct to the customer or through the Account Manager.
- Encourage site inspection for potential groups to increase the chances of conversion; coordinate site inspections with hotels and clients and follow up with hotels on the results of the visit.
- Give visibility to sustainable attributes in the customer relationship (under the instructions of the marketing & branding department).
Qualifications
- Degree in Tourism, Hospitality or similar.
- Fluent in English. Additional Spanish and Italian would be preferable.
- Excellent personal presentation.
- Great ability to communicate and negotiate.
- Knowledge of PMS Opera Cloud and Focus tools.
- Availability to travel.
Benefits
- Holidays: 28 days’ holiday including 8 public holidays.
- Bonus scheme.
- Contributory pension scheme.
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation).
- Discounted dental and health cover with HSF.
- Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets).
- Personal Development: programmes designed to support your career right from the start, with unlimited access to online learning platform.
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules).
- High street discounts with Perks at Work.
The successful candidate must already have eligibility to work in the UK.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritise disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
We appreciate your interest in joining our team.
