The Role
We are looking for a talented and driven individual to contribute to Multithread Consultants’ (Trading as LinITX) continued growth and success.
Working alongside our technical sales team, you’ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service.
This is an excellent opportunity for someone with strong communication skills and a passion for customer service.
Key Responsibilities
* Provide end-to-end sales support, from pre-sales consultation to post-sales communication.
* Respond promptly and professionally to sales enquiries via phone and email.
* Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability.
* Build and maintain strong relationships with clients by understanding their business needs.
* Represent LinITX at trade shows, conferences, and marketing events when required.
What We’re Looking For
Essential Skills and Attributes:
* Excellent attention to detail
* Clear, articulate communication skills (both written and verbal)
* A methodical approach to problem-solving
* Ability to work independently and as part of a focused team
Desirable Experience:
* Previous experience in telesales, customer service or sales support roles (both outbound and inbound)
* Familiarity with helpdesk or CRM software platforms
* Interest or experience in wireless networking and technology (not essential - full training and vendor certifications can be provided)
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