Job Description - Groups, Conference and Events Executive (HOT0BKTN)
Join our team as a Groups, Conference and Events Executive at Hilton Southampton, Utilita Bowl, Botley Road, West End Southampton SO30 3XH. We offer a vibrant work environment with opportunities for growth and development.
Work Pattern
Monday – Friday, with shifts between 8am – 6pm, including weekends when required.
Rewards and Benefits
* Annual salary of £27,591.38
* Free and healthy meals on duty
* Career growth opportunities
* Personal development programmes
* Corporate Responsibility initiatives (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel stays and 50% off food and beverages
* Referral Program
* High street discounts via Perks at Work
* Holiday entitlement: 28 days including bank holidays, increasing to 33 days
* Free parking and subsidised taxi scheme
* Guest Experience Day after passing probation
* Tickets to cricket events at the venue
Key Responsibilities
* Handle incoming enquiries to meet targets and maximize revenue
* Identify opportunities to increase sales and conversions
* Manage events schedule to optimize yield
* Implement up-selling strategies
* Build strong customer relationships to understand their needs
* Arrange hotel show rounds
* Administer and execute all planned events
* Participate in promotional activities
Candidate Profile
Ideal candidates will possess:
* Strong organizational and administrative skills
* Positive attitude and excellent communication skills
* High commitment to customer service
* Confident telephone manner
* Proficiency in IT skills
* Experience in a sales environment
Additional advantageous qualities include:
* Knowledge of hotel property management systems
* Experience in Conference and Events operations
* Relevant qualifications or certifications
At Hilton, every job plays a part in creating memorable guest experiences. Join us and make a difference!
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