Overview
Houston & Hawkes is hiring a Catering Manager for a prestigious contract in central London. This role offers flexibility, excitement, and progression within contract catering.
Base pay range
Location: London
Salary: £38,000 - £42,000, negotiable based on experience
Shift Pattern: Variable – Five out of Seven Days
What You Really Want To Know
* Working with an experienced and dynamic General Manager
* Personal development and mentoring guaranteed
* The opportunity to put your stamp in a unique venue
* Central location
Catering Manager Duties
* Responsible for managing the daily operations of a busy retail operation with a number of outlets
* Plan, lead and deliver exceptional customer service
* Create a culture of service and teamwork
* Manage and drive the guest experience to build customer loyalty and increased sales
* Hold daily briefings with the team to engage them on key messages and encourage discussion
* Ensure we meet the standards required by the client
* Ensure a 5-star service is always delivered
* Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
* Seek opportunities to exceed customer and client expectations and increase sales
* Assist as directed with all aspects of preparation and presentation of food to the company’s standard, ensuring adherence to legislation including HACCP
* Monitor compliance with company and government regulations regarding customer service, food preparation and serving
* Ensure all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures (banking reconciliation, till operations)
* Assist the compilation and delivery of various management reports in Word, Excel
* Day-to-day management of the ordering process and stock control
* Working knowledge of HACCP and Health & Safety laws
Catering Manager Requirements
* Previous experience with high-volume events and corporate hospitality
* Organisational skills with the ability to plan, prioritise, multitask and work quickly and efficiently, meeting deadlines
* Positive attitude, professionalism and respect for others
* Real passion for food, coffee and customer service
* Ability to work within a team and without supervision
* Excellent team player with strong communication and willingness to share knowledge
* Strong leadership qualities and communication skills
* Computer literate with experience in using Excel
* Strong financial understanding and budgeting management
* Good report writing and financial management understanding
* Creativity and a flair for marketing
Additional Benefits
* Contributory pension scheme
* Free access to the company Employee Assistance Programme
* Life assurance
* Company events including Christmas and summer parties
* Recognition schemes and people awards
* Family-friendly support
* Uniform provided
* Holiday allowance of 25 days plus bank holidays
* Free meals at work
* CODE membership for Hospitality Professionals
Who We Are
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We create memorable experiences through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client hospitality and events requirements. We are socially responsible, committed to Great British produce, and dedicated to our talented teams. We offer dedicated training for all team members with clear career plans to aid future development.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality and Travel Arrangements
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