Location: The National Safety & Security Academy (NSSA), Doncaster
Line Manager: Head of Business Development and Sales
Contract Type: Permanent
Role Purpose
The Sales Executive willbe responsible forprocessing and managing daily sales and customer service tasks in addition to building strong relationships with customers and vendors through web, email, and telephone sales. The role will be primarily office based and will be handling inbound and outbound sales activity. An excellent phone manner is a necessity.
Accountabilities
Service Delivery
* Utilise the companies CRM system to support all sales activity
* Support departmental managers to achieve better sales results for all company products and services
* Conduct market research to actively seek out and identify selling and upselling opportunities and trends
* Assist with the collation of sales and marketing statistics
Business Development
* Drive sales through outbound calls and outreach activity to build new and productive relationships with customers / potential customers and convert sales through effective conversion of inbound sales enquiries
* Be the first point of contact for inbound enquiries (web, email, phone)
* Confident at cold calling and prospecting
* Engage with clients to ensure we exceed their expectations and seek opportunities to expand our portfolio and enhance our reputation within the industry
* Actively seek out applicable tender opportunities through a variety of online portals and search engines
* Support company bids and tenders
* Attend exhibitions, events, and networking opportunities
Quality Assurance
* Maintain an accurate and reliable system of audit, maintenance, and accountancy of all company commercial processes in accordance with ISO9001
Candidate Requirements
Key Skills / Attributes
* Sales Experience: At least 2-3 years of experience in sales and client management with inbound and outbound telesales experience in a fast-paced environment
* Strong customer service and communication skills
* Self-motivated, strong planning, organizational and time management skills
* Tireless work ethic
* Familiar with Aviation, Security and Events sector (training will be provided)
* Thorough understanding of marketing and negotiating techniques
* Keen attention to detail; able to critically review own output
* Proven experience of upselling
* A desire to learn and acquire new knowledge and skills
* Excellent interpersonal skills.
* Previous experience as a member of a cohesive and effective sales team
* Must be able to work independently, accepting accountability for achieving defined goals and objectives
* Proficient in MS Office Programs (Word, Excel, Outlook, and PowerPoint)
* Experience with CRM software
About Redline Assured Security, part of the TrustFlight Group
Welcome to Redline Assured Security – where enhancing the delivery of assured security in regulated, non-regulated, high-value and high threat environments is our mission.
Founded in 2006, Redline is a world leading training, assurance and consultancy company, trusted by aviation, Critical National Infrastructure, healthcare, visitor attractions, event arenas, corporate organisations and governments globally.
Redline specialises in security training, quality assurance and consultancy, with a team of 100+ highly trained staff who provide a comprehensive range of security services – from Quality Assurance Covert Testing, instructor led training, eLearning, technology solutions and consultancy.
At Redline, we believe our people and our quality are our strengths - When people and organizations turn to us, they find not only professionalism and expertise but also a genuine passion to make a difference, because we care.
If you’re ready to be part of a team that makes a real difference, where every day presents opportunities to help people when they need it most, we’d love to hear from you. We're not just a company; we’re a family, and we’re on the lookout for more incredible individuals. Are you ready to belong? If you’re thinking, \"That’s the place for me!\" – we’d love to learn more about you. Plus, if you require any reasonable adjustment during any part of the recruitment process, that’s not just a promise, it’s our commitment to an inclusive future.
Take the next step in your journey and join a fantastic team that are passionate about improving security across the globe.
Learn more about us at www.trustredline.co.uk. Your next career adventure starts here.
* Company pension
* Free parking
* On-site parking
* Private medical insurance
* Referral programme
Experience
* Sales and client management: 2 years (required)
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