Location: Darlington (with flexibility to work from home a couple of days a week)
Salary: Up to £26,.72 per annum
HR Administrator - People Operations
Be part of our journey as we transform HR Shared Services into People Operations.
We’re reshaping how we deliver HR across the business, moving to a People Operations model that puts the colleague lifecycle at the heart of everything we do. As an HR Administrator, you’ll not only deliver the brilliant basics that keep our service seamless, you’ll also play a key role in shaping new ways of working, supporting managers with first-line advice, and creating great colleague experiences.
This is a great opportunity for someone who enjoys accuracy and process but also wants to build confidence in providing HR guidance and proactive support. You’ll manage key lifecycle moments - from onboarding through to life events - and contribute to the development of an accessible, colleague-centred People Operations team.
What you’ll be doing
1. Making sure the essential processes behind the colleague journey are completed accurately and on time - from contracts and onboarding to life events and leavers.
2. Acting as a first point of contact for managers and colleagues, providing policy guidance and triaging ER queries.
3. Ensuring HR systems and records are accurate and compliant, delivering the brilliant basics every day.
4. Working closely with the wider HR team to create a seamless, consistent experience for colleagues and managers.
5. Supporting the development of new SOPs, HR Chat and manager Knowledge Bank content as we modernise how we deliver HR.
About you
6. Brings experience of HR administration in a fast-paced, people-focused environment.
7. Thrives on accuracy and organisation, with an eye for detail and pride in delivering quality work.
8. Confident using HR systems and tech, and able to communicate effectively with colleagues in writing and in-person
9. Passionate about great service and creating positive colleague experiences.
10. Adaptable, professional and energised by change and new ways of working.
11. Curious to grow, build confidence and develop into providing first-line HR and policy guidance.
Join ZIGUP as an HR Administrator and enjoy some outstanding benefits …
You’ll also be joining at an exciting time as we transform our People Operations model, creating new opportunities to shape how we deliver HR across the business.
Of course, there’s a great basic salary, but that’s just the beginning. Our most popular benefits include:
12. Salary: Up to £26,.72 per annum.
13. Annual leave: 24 days, rising to 26 with length of service, plus public holidays and an extra day off for your birthday.
14. Pension: 5% employer contributions.
15. Financial benefits: Save-as-you-earn scheme, employee referral scheme (£1, per successful referral), free life assurance and access to our Benefits App offering discounts and cashback deals from major retailers (including Tesco, Asda, Currys, B&Q and Wickes).
16. Lifestyle & wellbeing benefits: Discounted and flexible gym memberships, eye care vouchers, cycle to work scheme and a 24/7 Employee Assistance Programme with an NHS-approved mental wellbeing mobile app.
17. Motoring benefits: Access to an employee vehicle-leasing scheme, discounted vehicle repairs, and discounts on weekend vehicle and van hire.
18. Wagestream: A free financial wellbeing app giving you more control over your pay, helping you save and offering even more shopping discounts.
Apply now
If you want to help us create a brilliant People Operations function and be part of reshaping HR delivery across the business, we’d love to hear from you.
About us
ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.
Our Purpose? Keeping customers moving, smarter.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.