Events Sales Executive
Position: Sales Executive - Event Sales
Responsible to: Sales Manager & Group Sales Manager
Main Responsibilities
1. Assist team in achieving monthly and annual sales targets for Events sales.
2. Achieve the required KPI's for performance.
3. Support colleagues to ensure the club achieves its Events, Group Golf and Membership targets.
4. Prepare proposal and contracts ensuring that deposit and payments are received.
5. Prepare weekly events sheets in accordance with bookings and liaise with operations team.
6. Assist with marketing campaigns and follow up with telesales.
7. Promote functions in accordance with marketing plan.
8. Contribute to new sales initiatives and campaigns.
Daily Tasks
1. Handling telephone enquiries following the company standard by fulfilling the criteria set out on the Telephone Enquiry Assessment Forms.
2. Touring prospective customers following the company standard by fulfilling the criteria set out on the Tour Assessment Forms.
3. Responding to web enquiries within one hour by telephone where possible.
4. Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
5. Processing new memberships onto the system accurately and correctly.
6. Making a minimum of 15 outgoing quality contacts per day on the telephone.
7. Generating new leads as per the activities agreed on the planner.
8. Contributing to the planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.
9. To pursue opportunities for future business and seek marketing opportunities.
Responsible for
1. Knowing the product.
2. Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.
3. Understand key competitors and monitor their activity and pricing structures.
4. Support the Sales Manager in ensuring social media accounts are updated with engaging content to attract interest in our pages.
5. Working to improve own conversion rates.
6. Being self-sufficient on lead generation, through effective follow up calls, outreaching and any other means deemed necessary by the Manager.
7. Meeting deadlines.
8. Supporting colleagues in assisting them achieve their targets.
9. Being fully conversant with the Club's Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.
10. Take on any additional duties as requested by the Club Management team.
#J-18808-Ljbffr