Customer Service Role – Big Impact, Big Personality Needed! £30,000 - £35,000k + bonuses for every 5-star review Loads of potential to progress If you’re the kind of person who thrives on solving problems, loves a bit of pressure, and has a cool, confident phone manner – we want to hear from you. This isn’t your average, headset-on, copy-and-paste kind of customer service job. We’re after someone who’s switched on, organised, and knows their way around a logistics or scheduling puzzle. If you’ve worked in a fast-paced operations coordination or planning office before – even better! Oh, and this isn’t a call centre You’ll be working in a traditional office setup in a brand-new, purpose-built facility designed to support the way the business works – calmly, professionally, and with the space to get stuck into your day without someone breathing down your neck. What’s the job? You’ll be joining a small, tight-knit team at the core of a buzzing business – the kind of place where what you do genuinely matters. From day one, you’ll be taking around 25 customer calls a day – a mix of easy-to-solve queries, common complaints the business has got well-oiled fixes for, and the odd trickier situation that needs a steady hand and clear thinking. While there’s a lot of email inbox management involved too, about 99% of complaints...