We have now have a fantastic opportunity for a Service and Parts Coordinator to join the Sunbelt Rentals Team. In this varied and busy role you will provide support within the Service Centre and be the integral link with our regional operations, logistics and engineering teams, supporting our mission to provide a world-class customer service. You'll have great communication skills and enjoy delighting your customers, demonstrating professionalism and positive behaviours and with Sunbelt Rentals Values at the heart of everything you do. Your key responsibilities will include: Communicate effectively with operational, logistics, engineering and sales colleagues, to ensure that customer requirements are delivered cost effectively and in accordance with the relevant SLA Ensure that all contact points (telephone calls, emails, etc) are dealt with promptly and professionally, focusing on a positive customer experience at all times Share knowledge and contribute towards process improvement wherever possible. Providing support to the Workshop Manager organising jobs for the mobile service engineers on a daily basis order parts for stock and when needed Keeping all training and application certificates up to date Maintaining and building rapport with customers, understanding their needs and managing customer’s expectations. What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.