The Jarrold Group is a well-loved Norfolk business comprising training, facilities management, logistics, marketing and property management businesses, as well as our flagship retail store in Norwich City Centre. We pride ourselves on the services we offer to our clients and customers and believe that keeping people at the heart of the business drives our success.
We are looking for a highly organised and proactive HR Administrator to join our wonderful People team. This is a full‑time position working 5 days per week, based in our office at St James’ Mill in Norwich, with some work carried out from our retail store on London Street.
As an integral part of the team, you will provide essential administrative support across the employee lifecycle, helping to ensure our people processes run smoothly, accurately and efficiently.
Responsibilities
* Acting as a first point of contact for routine employee and manager queries
* Managing HR inboxes and task queues, ensuring queries are completed or escalated appropriately
* Preparing standard HR documents such as offer letters, contracts and contract variations
* Maintaining accurate employee records and ensuring HR systems are kept up to date
* Coordinating recruitment administration including scheduling interviews and corresponding with candidates
* Supporting the onboarding and offboarding processes, including preparing and sending out documentation, ensuring pre-employment checks are completed and supporting with induction processes
* Tracking key people processes such as probation reviews and ensuring timely completion
* Supporting the People team with general administration, reporting and supporting wider HR initiatives
* Helping to organise and maintain shared files, documentation libraries and HR resources
Candidate profile
* Have experience in an administrative role, ideally within HR but not essential
* Be highly organised with excellent attention to detail
* Enjoy delivering a helpful, responsive service
* Have strong communication skills, both written and verbal
* Be confident using systems with good general IT skills
* Be confident in improving and updating administrative processes
* Be able to manage multiple tasks and priorities in a busy environment
* Be professional and able to handle sensitive and confidential information appropriately
* Bring a positive, collaborative and proactive approach
Benefits
* Salary of £23,660 per annum (FTE)
* 28 days annual leave (inclusive of bank holidays)
* Generous colleague discount for our stores
* Free colleague car park within walking distance of our main store
* Wellbeing: employee assistance programme
* A generous (optional) workwear discount in store
* Exclusive local discounts on a range of local restaurants and shops
* One paid volunteering day per year
We’re proud to support inclusive hiring practices that celebrate diversity, promote equal opportunities, and ensure fairness for all.
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