HR Administrator
Hybrid; 3days a week in the office- Ipswich, 2days from home
£30,000pa
Temporary ongoing
This role provides essential administrative and coordination support to the Colleague Relations (CR) function, ensuring efficient handling of employee relations (ER) cases. The position supports documentation, scheduling, data management, and reporting to maintain strong governance, compliance, and service standards.
Key Responsibilities
Case Administration
Prepare and maintain ER case files and documentation.
Coordinate and schedule meetings, hearings, and appeals.
Draft standard correspondence under advisor guidance.Data Management & Reporting
Maintain accurate records within HR systems and case management tools.
Support MI reporting by collating data on case volumes, timelines, and outcomes.
Ensure all documentation is compliant with confidentiality and data protection standards. Process & Compliance Support
Ensure consistent use of case management processes and templates.
Assist with policy and process updates, formatting, and version control.
Provide audit support ensuring documentation accuracy and completeness.Team Support
Act as a first point of contact for CR queries.
Support diary management and organise team meetings or training sessions.
Help facilitate knowledge-sharing activities.Continuous Improvement
Suggest process enhancements to increase efficiency.
Assist in developing toolkits, FAQs, and guidance documents.
Provide feedback to help improve systems and workflow. Skills & Experience Essential
Strong administrative background, ideally within HR or professional services.
Experience handling confidential information with GDPR awareness.
Strong IT capability (Microsoft 365: Word, Excel, Outlook, Teams, SharePoint).
Excellent organisation, accuracy, and time?management skills.Desirable
Experience in HR, ER, or legal environments.
Familiarity with HRIS or case management systems.
Working toward CIPD Level 3 or interest in HR career development- desirable.Soft Skills
High attention to detail.
Strong written communication.
Ability to juggle multiple deadlines.
Professional, discreet, and proactive team player