Job Description
Service Care Solutions are looking to hire an Assistant HR Officer to work within the Gwent Police on a 12-month contract.
Location: Cwmbran
Job Roles/Responsibilities:
To support the department through the processing, preparation and interpretation of information and the provision of an efficient and effective administration service.
1. To provide first point of contact support for the department, responding to and dealing with enquiries in a timely and professional manner, ensuring efficient and effective administration services.
2. To proactively identify and resolve issues at source in liaison with identified individuals.
3. To ensure the prompt and accurate processing of data within force systems.
4. Collect, interpret, and evaluate information from a wide range of information sources in a timely manner to facilitate informed decision making.
5. To assist in the development and maintenance of systems used within the department.
6. Create and maintain departmental electronic filing systems and ensure the accuracy and integrity of the information held within the Force systems through regular audit and checking procedures.
Education/Knowledge/Experience required:
7. Must have NVQ Level 2 in Business Administration or HR related qualification, or relevant experience.
8. Must have previous experience of administrative support.
9. Must possess experience in providing excellent customer service.
10. Must have knowledge of office management principles, methods, and procedures.
11. Must have outline knowledge of the General Data Protection Regulations
12. Must be IT literate in Microsoft applications, including Word, Excel, and PowerPoint.
13. Must be able to evidence the ability to interpret and present information.