Essential Functions
The key activities outlined below represent an overview only of the position of Quality Manager, based on site at the Telford Plant and should not be seen as a prescriptive list of activities. Strong leadership skills are vital, together with initiative in identifying and focusing on continuous improvement, growth and profitability. This role is responsible for developing, implementing, and maintaining quality management systems to ensure products and processes meet internal standards, customer expectations, and regulatory requirements. This role leads continuous improvement initiatives and drives a strong quality culture across the business.
Specific Responsibilities
1. Develop, implement, and maintain the Quality Management System (ISO 9001, ISO 14001, AS9120, IATF 16949) to ensure highest standards are achieved.
2. Manage the fastener testing laboratory, including coordination with Operations and Planning.
3. Facilitate problem solving program to ensure root cause analysis and implementation of corrective measures.
4. Establish and monitor effective location KPI program.
5. To develop departmental team to ensure company objectives are fulfilled.
6. Lead internal and external audits; manage corrective and preventive actions.
7. To monitor internal/external customer satisfaction and identify/recommend areas of improvement. Address customer complaints and ensure timely resolution.
8. Lead efforts to improve/resolve any quality at root cause and process variability problems.
9. Actively promote & recognize quality adherence and drive performance improvement throughout the organisation
10. Embrace and develop the culture of continuous process improvement across the company.
11. Ensure effective communication between customers and suppliers on all quality-related issues.
12. Train employees in quality and test lab standards, procedures, and best practices.
13. Maintain quality documentation and records
14. Managing and maintaining 5S principles and standards within the laboratory and quality area.
15. Support Corporate commitments and Quality initiatives through effective liaison and collaboration.
Company Responsibilities
16. Maintain full compliance with Howmet policies and procedures and conduct all activities in accordance with the company’s Code of Conduct
17. Demonstrate a knowledge of and commitment to Continuous Improvement principles and techniques to include 5S.
18. Promote a culture of right first time with a collaborative and team working approach.
19. Perform other duties as assigned.
Experience & Background.
20. Demonstrated leadership success in a Quality and testing role.
21. Working knowledge of financial principles.
22. Experience of working within KPI framework.
Person specification
23. Natural leader with the ability effectively lead, coach and engage people at all levels within the organisation
24. Excellent written and verbal communication skills
25. Professional approach with the ability to network and develop effective working relationships at all levels
26. Strong business acumen and commercial awareness
27. Can do attitude, with a determined and positive outlook
28. Calm and methodical, with the ability to make decisions
29. Logical approach to analysing and resolving problems with a strong eye for detail
30. Approachable but assertive
31. Able to think laterally and is open to new ideas and change
32. Strong strategic planning and organizational abilities
33. IT Literate – MS Office
34. Able to travel on company business as required
35. Pension scheme with up to 10% employer contribution
36. Life cover 6 X base salary
37. Discretionary Bonus Scheme
38. Private Healthcare Insurance
39. Disability Insurance
40. Holidays starting at 22 days per annum
41. Cash plan for employees and their families
42. Enhanced maternity and paternity pay
43. Online savings platform and employee assistance programme
44. Friendly culture with a strong emphasis on safety and inclusion