Your new company This is an exciting opportunity to join a public sector organisation based in Belfast. Your new role As a Higher Clerical Officer with Typing Duties, you will play a vital role in supporting a busy clinical department. Your responsibilities will include: Acting as the first point of contact for patients, relatives, healthcare professionals, and external agencies. Managing referrals and patient records using the appropriate IT systems. Handling incoming calls and correspondence, ensuring timely and accurate communication. Coordinating appointments and documentation to support patient treatment schedules. Performing copy-typing and audio-typing tasks, along with general secretarial duties. Maintaining accurate records and assisting with statistical data collection. Providing cover for colleagues when required and adapting to changing priorities within the department. This role requires a proactive approach to administrative tasks and the ability to work effectively in a fast-paced healthcare setting. What you'll need to succeed Qualifications, Registration, Experience 4 GCSEs Grade C/4 or above, to include English Language or equivalent qualifications and 2 years' secretarial/ clerical experience*. OR NVQ Level 2 in Administration and 2 years' secretarial experience/ clerical experience*. OR 3 years' secretarial / clerical experience* and GCSE Grade C/4 or above in English Language or equivalent qualification. *At least one year must be within a Health and Social Care setting. Knowledge and skills Ability to work as part of a team and on my own initiative. Good interpersonal and organisational skills. Previous experience compiling and producing clear and accurate documents, reports and letters. What you'll get in return Belfast Based office £12.31 per hour A supportive team Full-time hours - 37 hours Temporary for 7 months What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £12.31 per hour