Group1 Southend is looking for a BMW Car Sales Executive. Your role Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What you’ll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions Recommend suitable add-on products that align with customer needs and preferences Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up Deliver outstanding customer service that fosters loyalty and encourages referrals Your profile Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships Ability to deliver first-class customer service with energy and enthusiasm A genuine interest in helping customers and contributing to the team’s success Strong organisational skills with the ability to meet deadlines, with excellent attention to detail Exceptional listening and communication skills, focused on understanding customer needs Must hold a valid UK driving licence Rewards 24/7 online access to healthcare professionals Car purchasing and lease schemes Servicing, parts & accessory colleague discounts. Enhanced holiday allowance with length of service Paid day off for your birthday Company share purchase plan Loan plans for colleagues, including toolbox and travel tickets Colleague referral payments Industry leading family friendly policies Numerous training, learning and development options to suit everyone