Job Ref: FOC2095 Branch: City Hotel Derry Location: City Hotel Derry, Londonderry Salary/Benefits: Competitive Salary Contract type: Fixed Term Hours: Full Time Shift pattern: Standard office hours, can be flexible Hours per week: 40 Posted date: 24/02/2026 Closing date: 26/03/2026 Who are we? Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, and restaurants. Facilities include 158 bedrooms, extensive conference banqueting facilities for up to 450 guests, a leisure centre with swimming pool, steam room and gym, Thompson's on the River Restaurant, Coppin's Bar and secure car parking. Key Responsibilities: Lead the recruitment process for hotel departments, including sourcing, interviewing, onboarding, and training new hires to ensure staffing levels meet operational needs. Act as a liaison between management and staff, promoting positive employee relations and addressing issues such as grievances, disputes, and disciplinary procedures promptly and fairly. Design and implement training programs to enhance employee performance, guest service skills, and compliance with hotel standards and regulations. Oversee performance evaluation processes, coach department heads on staff development, and manage performance improvement plans. Ensure all HR practices comply with labour laws, hotel policies, and brand standards. Keep staff informed of policy changes and legal updates. Coordinate with finance/payroll departments to ensure accurate processing of employee compensation and benefits. Analyse staffing needs, labour trends, and productivity levels to recommend strategies for improving workforce efficiency. Promote a safe and healthy work environment. Maintain HR records and provide regular reports on headcount, turnover, training, and other key HR metrics to management. Champion diversity, equity, and inclusion initiatives to foster a respectful and welcoming workplace culture. Key Qualities We Value: Able to build positive relationships at all levels of the organisation and handle sensitive situations with empathy and discretion. Understands the unique culture and fast-paced nature of the hotel industry and is committed to supporting exceptional guest service through strong HR practices. Confident in guiding department heads and staff, resolving conflicts, and promoting a positive workplace culture. Excellent time management and accuracy in handling recruitment, compliance, payroll coordination, and documentation. Strong written and verbal communication skills to convey policies, deliver training, and manage employee relations effectively. Able to manage confidential information with integrity and professionalism. Thrives in a dynamic environment and remains calm and composed under pressure. Solid understanding of employment law, HR best practices, and hotel operations. Appreciates diversity and is able to work with individuals from different backgrounds in a respectful and inclusive way. What is in it for you? Employee of the Month / Employee of the Year Staff Rates across Hilton Brand Hotels Accommodation / Rooms Food Beverage Discounts Use of the hotel leisure facilities Staff Training AXA Insurance Discounts Company Group Pension Reward Recognition incentives from Head of Department Free staff meals while on shift What do we need from you? As HR Manager you should be able to demonstrate the following:Third level qualification, preferably in Business Studies or HR CIPD Qualified Minimum of 3-5 years experience as a Senior HR Generalist/Senior HR Advisor Ability to use a range of Microsoft applications, in particular Excel, Outlook, and Word Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, restaurants. Facilities include 158 bedrooms, extensive conference banqueting facilities for up to 450 guests, a leisure centre with swimming pool, jacuzzi, steam room and gym, Thompsons on the River Restaurant, Coppins Bar and secure car parking. We have over 190 members of staff at the City Hotel Derry, and with that comes a wide variety of different career and employment opportunities ranging from student placements, to full time/part time permanent positions to holiday or seasonal jobs. Whether you are just starting out in your career or have previous skills and experience, regardless of your background, we want to hear from enthusiastic people with a positive can do attitude who want to ensure our guests enjoy their stay at the City Hotel Derry. Its our policy to invest in people and as such we are constantly training and developing our staff to help promote within and increase effectiveness. We have numerous different departments in the hotel, with a wealth of exciting employment opportunities in a number of different disciplines. This includes food beverage; sales marketing; reception; administration; maintenance and housekeeping.