Job Description - Food and Beverage Assistant (GLOW & LOFT) (HOT0BL54)
Join Hilton Woking as a Food and Beverage Assistant, working across our GLOW lounge and Terrace & LOFT Sky Bar. Be part of our new hotel opening in Summer 2024, located in Woking's Victoria Square redevelopment. We offer a vibrant team culture, community involvement, and sustainable practices.
Our hotel features 189 guest rooms, including 12 suites, with amenities like the GLOW lobby bar, the all-dining restaurant OXBO, and the Sky Bar LOFT. We host Meetings & Events for up to 500 guests, requiring a dedicated team to deliver exceptional guest experiences.
This role requires flexibility to work 5 days out of 7, including late evenings, across both GLOW lounge and LOFT Sky Bar.
Rewards and Benefits
* Hourly rate of £12.27
* Uniform provided and laundered
* Free meals on duty
* Career growth opportunities
* Personal development programs
* Corporate Responsibility initiatives
* Travel discounts and food & beverage discounts
* 28 days holiday, increasing to 33
* Discounted health and dental cover
* Modern, inclusive staff areas
* Sustainable commuting encouragement
Key Responsibilities
* Welcome guests politely and professionally
* Take and deliver customer orders with high service standards
* Prepare table and room setups
* Follow cash handling procedures
* Manage guest queries efficiently
* Upsell products based on departmental incentives
* Maintain brand standards and cleanliness
* Adhere to security, fire, health, and safety regulations
* Follow licensing laws and environmental policies
* Assist other departments as needed
Candidate Requirements
* Strong commitment to customer service
* Flexibility for various work situations
* Ability to work independently and in teams
At Hilton, every role contributes to creating memorable guest experiences. Join us and be part of something extraordinary!
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