Overview
Location: Kingston upon Thames, UK
Salary: £20,000 - £40,000 yearly
Company: Toyota – Currie Motors Kingston
Role: Sales Executive • Full time
Application status: Apply Now
Work Schedule
Monday to Friday – 9am – 6pm (1 day off). Weekend availability – Saturday 9am – 6pm, Sunday 10am – 4pm (Sundays on rota basis).
This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication.
Responsibilities
* Listen and talk to customers to uncover their needs and build trust and rapport
* Be curious to learn and become fluent in Toyota’s products and services to use knowledge appropriately in sales conversations
* Match customer to product and maximise opportunities through features and add-ons to suit
* Guide customers, advise them and adapt to their buying strategy while demonstrating suitable options
* Encourage customers to experience the product through test drives
* Ensure customer issues are resolved along the customer journey
* Maximise opportunities for sales leads via multiple channels, including follow-up calls, enquiries, walk-in customers and online queries
* Maintain results-focused performance with a solutions orientation
* Show openness to change, new processes and ideas to credibly respond to customers and qualify their expectations
* Collaborate with colleagues across the business to provide a seamless service and ensure opportunities for sales are followed up by appropriate experts (e.g., Fleet sales)
* Represent the Toyota brand and values as an ambassador for its network
Qualifications
* Full UK Driving Licence
* Sales experience (not necessarily automotive) with ability to work to pre-set targets
* Experience of selling and discussing insurance-related GP products under FCA authorisation is advantageous
* Good communication skills
* Well-organised with great attention to detail
* Eligibility to work in the UK
Skills
* Strong communication skills; builds relationships internally and with customers
* Interest in automotive products and ability to learn quickly
* Results-focused
* People-oriented, empathetic and able to work under pressure
* Analytical, quick thinking and team player
Benefits
* Company vehicle
* 30 days annual leave (including bank holidays), plus 1 day reward for full-year attendance, increasing with tenure
* Discounts on car purchases/repairs/parts
* Car Leasing Scheme (after qualifying period)
* Ongoing training (in-house and with the manufacturer)
* Eyecare vouchers
* Loyalty & Long Service Awards
* Workplace Pension Scheme
* Opportunity for career progression
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