Permanent Contract – Full Time
35 Hours per week (Thursday - Monday)
Are you passionate about providing an excellent customer experience?
We have an exciting opportunity for a positive, self-motivated, compassionate, and committed people person to join our team as Sales Executive– someone to lead the sale of our beautiful new homes in and around Edinburgh.
All our homes have been designed through our customer’s eyes to offer a modern, fresh, and flexible approach. We focus on delighting our customers with a home which matches their lifestyle, and we are looking for the right person to sell our customers their forever home.
Reporting to the Sales Manager / Regional Sales Director, you will be responsible for dealing with sales enquiries, maintaining the COINS/CRM Sales and Prospect workbench, proactively identifying and achieving sales through the Helping Hands and Part Exchange process and preparing reports as required. You will also be responsible for clients from their initial enquiry through the sales process to legal completion.
The successful applicant will have experience in a customer facing sales role, ideally selling new build homes. They will demonstrate a proven track record of achieving sales and excellent customer service and show an ability to work with our customers sensitively and patiently to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.
Achieving excellent results via customer satisfaction and the whole 'Customer Experience' in compliance with the ‘New Homes Code’ Lovell Sales Policies and Procedures is essential and delivering excellent customer satisfaction will be rewarded.
Having your own transport and a full driving licence is essential.
Benefits
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Bonus entitlement based on performance KPIs
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Holidays – 26 days pro rata
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Life Assurance
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Pension
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Private medical insurance
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Ability to purchase additional holiday
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Access to discount portal
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Cycle to Work scheme and the Lovell Way to EV
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Digital GP
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Employee assistance programme
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Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people.
Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals, we always do the right thing and make Lovell a great place to work for all