At Convergence Group, we’ve spent over 20 years quietly powering some of the UK’s most complex networks - and now we’re growing fast. We’re looking for a Head of People to take ownership of how our people strategy is delivered across the business, ensuring we have the right capability, structure, and performance to support our next phase of growth. What it’s really like here The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development. What you’ll be doing as our Head of People Deliver the People Productivity Engine - Own the execution of the operational drivers behind our people strategy, ensuring systems and processes are embedded and consistently applied across the business. You’ll translate strategy into action - making sure recruitment, workforce planning, capability and performance are delivered effectively. Drive workforce productivity and performance - Ensure teams are structured, resourced, and performing at the right level. You’ll work with leaders to improve output, address performance gaps, and remove inefficiencies that limit effectiveness. Lead HR delivery across the business - Line manage HR Business Partners across Manchester and Solihull, setting clear expectations, driving consistency, and raising the standard of HR support to people managers. Own recruitment delivery and hiring quality - Manage the Internal Recruiter and oversee hiring activity across the business. You’ll ensure roles are filled effectively, with the right capability and cultural fit, aligned to workforce plans. Partner with senior leaders - Act as a trusted advisor to the Operating Board, supporting on team structure, succession planning, performance, and organisational change. You’ll bring clarity, challenge, and practical solutions. Ensure strong employee relations and operational control - Oversee ER casework, policy application, onboarding, and compliance. You’ll handle complex or sensitive issues with control, fairness, and consistency. Support engagement and retention - Monitor engagement and attrition, working with managers and HRBPs to take action early and improve team experience where needed. Align workforce planning with business needs - Work with operational leaders and finance to ensure the right people, structure, and capability are in place to support delivery and growth. Lead the people side of change - Support business transformation, ensuring clear communication, leadership alignment, and smooth implementation of change initiatives. What we’re looking for Minimum 5 years’ experience in a senior HR lead role within a fast-paced or scaling environment Proven ability to deliver HR operations at pace with consistency and discipline Experience leading HR Business Partners or multi-site HR teams Strong knowledge of UK employment law and confidence handling complex ER cases Experience aligning recruitment and workforce planning with business needs Ability to work closely with senior stakeholders, providing clear, practical advice Comfortable operating in an environment of change, ambiguity, and high expectations Strong organisational skills, with the ability to prioritise and drive delivery What you’ll get Salary: £100k - £120k aligned to experience and impact Time off: 33 days holiday including bank holidays Benefits: Private medical, enhanced pension, income protection & life assurance Flexibility: Hybrid working working with 3 days a week across our Birmingham and Manchester offices Perks: Dog-friendly office - yes, really Who are Convergence Group? At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, WiFi and Security solutions, we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. Where A-Players Come to Make a Difference This is not a traditional HR role. You won’t be operating at the edge of the business - you’ll be embedded within it, ensuring the organisation has the capability, structure, and performance needed to deliver. If you’re energised by building high-performing teams, driving consistency, and operating at pace in a growing business, this is an opportunity to have real impact. Apply now to help shape the next chapter of Convergence Group.