Job Description
The Role / Location
To manage the day-to-day operational activities in line with client/tenant requirements. The successful applicant will be joining an established team within the property management department to work at a site-based role in Belfast city centre. A high standard of professionalism is required to help deliver an environment that meets occupier expectation.
They must be proactive and capable of working on their own initiative, as well as providing administrative support to the wider team. The candidate will demonstrate an understanding of service standards and key deliverables in line with contractual obligations and operate in a pro-active manner to anticipate customer needs and demonstrate a 'can-do' attitude.
The candidate will always be a highly visible and will be the initial point of escalation for all building-based occupants and site users / visitors. Experience of onboarding and managing a newly constructed building will be a important requirement for this important role.
Opportunity
The Vantage is a fully refurbished building in Belfast City Centre. The building is 11 storeys and 67,000 sq ft of Grade A office accommodation, finished to the highest of standards, The Vantage meets the demands of the market now and into the future.
Key Responsibilities
* Management of all aspects of the maintenance and upkeep of the building including cleaning, security, internal landscaping, general maintenance, health and safety, mechanical and electrical maintenance, lifts, and other statutory requirements.
* In conjunction with the central FM team, the management of all outsourced contractors for the provision of services inclusive of permits, RAMS etc.
* Coordination of ad hoc projects.
* Liaising and communicating with tenants and dealing with all requests in a timely, professional manner.
* Working with the central FM team to ensure excellent service delivery, generating new ideas for cost savings and/or increased efficiency for the property.
* Supporting the building landlord and all key stakeholders to help deliver all ESG related goals and targets.
* Preparing monthly reports for the central FM team ensuring accuracy and required timelines are met.
Knowledge, Skills and Experience
Essential Skills
* At least 3 years strong corporate building management experience.
* Analysis of budgetary information to assist in annual budgetary process and cost management.
* Excellent verbal & written communication and must be excel literate.
* CAFM experience.
* Building Mobilisation, practical completion handover experience and occupier fit out management.
* A solid understanding of ESG and the importance it plays in the built environment.
Experience
* Build relationship with landlord, tenants, contractors and service providers
* Be able to work autonomously, with a proactive approach to Building Management.
* Experience with the creation, implementation, and management of large PPM schedules.
* Experience with direct management of Hard Services and Soft Services.
* A good knowledge of health & safety and the associated regulations and statutory requirements, ensuring all contractors operate within QHSE processes and standards.
* Support of customer and company audits ensuring best results are achieved.
* Ensure continuous improvement process is an integral part of service delivery.
* Previous experience with managing multiple contractors, inclusive of KPI creation and monitoring.
* Timely reporting of all incidents, occupational illnesses and emergencies and preparing incident reports.
Savills Ireland is an equal opportunity employer.
Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone’s talents and abilities and where diversity is positively promoted.