The Role
This is a hands-on role responsible for ensuring that the quality of parts produced meets all customer expectations. The position requires prompt and effective action when non-conformances are identified. Additionally, it involves maintaining up-to-date knowledge of quality system requirements and ensuring documented practices align with quality management system standards.
Duties
1. Lead the Quality Department and team.
2. Implement and manage team KPIs.
3. Develop, maintain, and oversee the quality management system.
4. Analyse root causes of internal and external quality concerns.
5. Effectively communicate and reinforce the organisation’s commitment to quality improvement.
6. Determine when process stability and capability studies should be conducted on existing processes. Review and analyse results, recommend process changes, and verify their effectiveness.
7. Participate in the development of Failure Mode and Effects Analysis (FMEA).
8. Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and corrective action.
9. Coordinate with Sales, Purchasing, Engineering, Production, and Packing teams to resolve customer complaints and concerns.
10. Lead PPM (Parts Per Million) improvement plans for key customers.
11. Apply statistical techniques where appropriate.
12. Conduct Measurement System Analysis using suitable tools.
The Candidate
* Bachelor’s degree in Engineering.
* Experience working within a certified quality management system (e.g., ISO).
* Strong understanding of manufacturing processes.
* Proven track record of driving continuous quality improvement in a manufacturing environment.
* Experience working with OEM suppliers.
* Customer quality assurance experience.
* Previous audit experience.
* Experience leading and managing a Quality Department.
* Proficiency in 8D problem-solving disciplines.
* Knowledge of Measurement Systems Analysis and Statistical Process Control.
* Strong communication, analytical, and leadership skills.
Desirable
* Experience in the electronics industry.
* Technical knowledge of Surface Mount assembly processes.
* Project management experience.
* Certified Quality Engineer qualification.
* Hand soldering inspection knowledge.
* PCB knowledge (desirable).
* IPC knowledge, preferably IPC Class 3.
The Package
The salary offered for this position is very competitive and will be discussed on the call.
We operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.
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