About the Role
DP World's Bicester site is a specialist hub supporting major record labels and entertainment clients. As Site Manager, you'll be the senior leader driving a fast‑paced, high‑performance operation where service reliability, rapid decision‑making, and strong commercial focus are essential.
You'll represent DP World to key music‑industry partners, balancing operational excellence with customer expectations, commercial outcomes, and a positive people culture. This role shapes the site's direction—building capability, fostering continuous improvement, and ensuring safe, efficient, and profitable performance.
NOTE: This is a full-time role that requires daily on-site presence.
How You Will Contribute
Serve as the senior operational lead for music‑industry customers, building strong relationships and supporting commercial reviews, negotiations, and service discussions.
Ensure operational decisions balance service quality, customer needs, and commercial outcomes.
Lead daily performance of a fast‑paced, time‑critical distribution site, making quick, informed decisions and flexing plans around release cycles and peak demand.
Drive service, productivity, safety, and quality KPIs while resolving operational issues at root cause.
Own site P&L, budgeting, forecasting, cost control, and management of out‑of‑scope work; support commercial teams on pricing and contracts.
Build a high‑performance culture with clear expectations, strong leadership development, talent pipelines, and high engagement.
Lead continuous improvement, site readiness for new services, and operational changes, working cross‑functionally to enhance value for customers.
Ensure full compliance with Safety, Quality, Security, Customs, environmental and corporate governance standards while overseeing facility management and alignment with regional teams.
What You Will Bring
Essential
Senior leadership experience in logistics, distribution, or supply chain operations.
Strong commercial awareness with experience supporting customer negotiations or service-based contracts.
Experience working in customer-facing operational roles with high service expectations.
Proven ability to make sound decisions quickly in fast-moving environments.
Track record of building and leading high-performing teams and site culture.
Strong financial understanding (budgets, cost control, performance drivers).
Excellent stakeholder management and influencing skills.
Desirable
Experience in music, media, retail, or other demand-volatile supply chains.
Exposure to working with brand owners, rights holders, or commercial clients with time-critical product cycles.
Experience in 3PL or contract logistics.
Compensation
DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone
Diversity & Inclusion
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.