Reporting To: General Manager
Contract Type: Part Time Permanent
Location: O&M Facility Edgewater Rd, Belfast
Working Hours: Part Time (20 hours) - 5 days per week09:30 13:30
Minimum Qualifications: 5 GCSEs including Maths and English (A*-C Grade)
Minimum Experience: 2 years experience as an Administrative/Clerical Assistant, preferably within the service industry.
Desired Experience: Experience in control and upkeep of ISO 9001 quality management documentation
Principal Functions
Carry out administrative duties for Management and Operations Teams.
Write and distribute email correspondence, memos, letters and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Attend meetings and take detailed minutes when required
Maintain computerised system of customer service and operations records
Assist with control of QA and Procedural Documentation
Handle abnormal loads correspondence and maintain register
Meeting & Greeting both face to face and over the phone
Assist in insurance claim handling and record keeping;
Order stationary and maintain stock/supplies
Undertake any other duties that may be assigned from time to time
Core Competencies and Attributes
Strong knowledge of Microsoft Office packages
Previous experience of working in a similar clerical or administrative role
Excellent telephone manner, with strong communication and interpersonal skills
Strong written and oral communication skills
High degree of discretion dealing with confidential information
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