Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
PURPOSE
Provide administration and general support for the HR and Recruitment team, dealing with queries from managers, candidates and team members. Own and coordinate new starter recruitment checks and onboarding-related issues to support the new hire onboarding experience.
Please note that this position is a 6 month contract.
DUTIES AND RESPONSIBILITIES
1. Support with the new starter process including administering background checks ensuring timely completion of all new hire documents and pre-employment checks (background references etc)
2. Serving as point of contact for new hires, addressing their questions and concerns and managing the onboarding process
3. Collaborating with HR, hiring managers and other stakeholders to ensure a smooth transition for new employees
4. Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
5. Handling generic enquiries on the HR email inboxes, responding to queries and ensuring that actions in the wider team are progressed
6. Ensuring that Workday (our HR system) is updated, and actions progressed
7. Providing general administrative support to the HR Team
8. Administration of new hires, pay changes, leavers, references, probation
9. Compensation administration - partner with the payroll team to ensure that they have accurate data for new hires and any changes
10. Provide support to employees - responding to queries and resolving issues on various HR related topics
11. Assist in the creation and management of HR-related documents.
12. Provide accurate and timely information, data and advice to team members and line managers on the organisation's people policies and procedures
13. Undertake New starter and exit interviews and produce findings and recommendations for improvements
COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)
14. Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws
15. Strong organisational skills to manage and streamline the onboarding process efficiently
16. Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience
17. Accurate and attention to detail and high confidentiality
18. Previous experience in an administrative or HR Support role
19. Proactive and enthusiastic approach with the ability to work on own initiative and unsupervised
20. Collaborative and supportive team player, and great at building relationships at all levels of the organisation
21. Communicating with a range of people at varying levels
22. Self motivated and able to work to tight deadlines
23. Adhere to company and legislative compliance
QUALIFICATIONS
24. 5 GCSEs or equivalent at grade 3 or equivalent including English and Maths (essential)