Job Description
Fitness Instructor/Personal Trainer - Woking
VISION OF THE ROLE:
The Personal Trainer is responsible to delivering training services to members including Health Club Inductions, Programme reviews, Group Fitness Classes and Personal Training sessions. The Personal Training role is also responsible for supervision of the Health Club to ensure a high standard of operation and cleanliness.
Reporting to the Health Club Manager the roles main responsibilities include but are not limited to:
MEASUREMENT OF SUCCESS:
The Personal Trainer will be measured against key criteria:#
Personal Training Income
Member Retention
Customer loyalty measured by Net Promoter Score (NPS)
Health & Fitness Manager reviews, General Manager reviews, operational feedback, and personal objectives
KEY RESPONSIBILITIES:
Operations and Service:
* Maintain positive and effective relationships with members and guests through an active presence in the Health Club, ensuring all customers and members receive a warm welcome and consistent high standard of service.
* To supervise all areas of the gym including reception, studio, gym floor and changing facilities in order to maintain a high standard of operation & cleanliness.
* To be responsible for the opening and closing ...