Quality Manager Harrogate area Global Manufacturer seek a proactive Quality Manager to lead and manage standards, resolving manufacturing and quality issues with a strong understanding of core quality tools and a focus on continuous improvement. The role: Pro-actively manage and organise the quality department of 5 to ensure customer satisfaction. Ensure the implementation and respect of quality policies and the quality management system Prepare and present quality management reviews. Contribute to project activities to achieve RFQ commitments for quality, cost, and delivery. Define budget for the quality department monthly Review and compliance. Ensure the Performance Improvement Plan for the processes of the plant are correctly done and on time Represent the customer in the plant ensuring their specific requirements are met, problems are dealt with effectively and corrective actions implemented. Ensure compliance with customer requirements from the industrialisation phases Contribute to the process efficiency and plant performance, support processes to build a performance improvement plan in compliance with quality standards Support manufacturing process performance improvement. Participate in project activities D/PFMEA, APQP, PPAP, MSA and Audits. Ensure quality tools and manufacturing quality basics of RQC & 8D. The Person: An experienced Quality professional with a background in manufacturing Excellent communication, organisational, motivational skills with the ability to delegate effectively Proven background in managing and implementing effective change and improvements Able to work under pressure Confident understanding of core tools Internal auditing experience, fully conversant ISO9001 Energetic and strong influencer able to implement improvement at all levels A great problem solver able to work collaboratively with the operations team to solve customer issues quickly and efficiently We are happy to consider candidates who have worked in manufacturing and are looking for a step up into a management position or a sideways move into a different area Benefits: 25 days per year holiday Bank Company pension scheme 10% Flexible working Death in Service of 4 x salary Car or car allowance 10% bonus based on performance assessed annually Call Yasemin at Travail on (phone number removed) or email your CV to Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy