About the job
We’re looking for a strong administrator to join cardfactory’s people team on a fixed term basis. In this role, you’ll provide a comprehensive administrative support service across the people team and provide an excellent service to circa 8000 colleagues and ensure policies and procedures are being followed. You’ll also work closely with the team manager to explore more efficient and effective ways of working.
Main Responsibilities
1. Being the first point of contact for colleagues calling the People team and triaging any queries.
2. Maintaining our HR systems and ensuring all data inputted is accurate.
3. Managing the employee life cycle, including new starters, leavers, detail changes.
4. Running reports and providing data, ensuring GDPR compliant
5. Administering and advising on family leave
6. Respond to queries and reference requests promptly
7. Supporting with projects as needed to achieve our People strategy
The Ideal Candidate
8. Previous experience in an administrator role, ideally within a People/HR function.
9. Customer service focussed, ensuring all colleagues receive a great service from the People team.
10. Excellent organisational skills and attention to detail
11. Good level of computer literacy - Microsoft Excel and Outlook are essential.
12. Ability to work proactively and with minimal supervision.