Location: Hybrid / East Grinstead (3 days per week in office)
Job type: 12 month fixed term contract
Reporting to: Senior HR Administrator (Sites)
About the job: To provide HR Administration to the Sites Network as part of the HR function, assisting with the smooth operation of information and advice to the employees.
Key Tasks/Accountabilities:
* Maintain and update electronic and paper-based HR records for all site staff (Assistant Site Managers, Site Managers, Grounds Persons, Winter Caretakers, and Ad-hoc staff), ensuring accuracy, compliance with the Data Protection Act, and alignment with Club standards and employment legislation.
* Support recruitment activities by processing CVs, utilising SurveyGizmo, and
preparing and dispatching accurate offer letters and employment contracts in a timely manner.
* Assist in compiling and preparing information for Site Manager selection and
promotion processes, ensuring accuracy and providing relevant data to Regional Managers, the Head of Site Operations, and the HR Manager to support effective workforce planning.
* Assist in managing the contact with Ad-hoc staff for temporary site vacancies.
* Maintain and update SAP and internal HR spreadsheets, including staff contact
information and staffing records across the site network.
* Monitor and action correspondence from the HR Sites inbox, ensuring timely and appropriate responses.
* Contribute to providing HR advice as part of the team, ensuring the department delivers effective and value-adding services to Club employees.
* Provide general HR administrative support, including office coverage during
training/recruitment events and occasional attendance at off-site events throughout the year.
* Manage the collation and distribution of Free Pass information to Club employees, ensuring the Free Pass Schedule is regularly updated.
* Develop and maintain awareness of wider HR team responsibilities to promote cross-functional support, continuous improvement, and the professional reputation of the department.
* Provide general administrative support to the HR team, including invoice preparation, raising purchase orders, responding to telephone and written queries, maintaining office equipment, and managing office supply levels.
* Undertake any other ad-hoc tasks as directed by the HR Manager or HR Advisor.
Skills & Experience Required:
* Strong verbal and written communication skills
* Excellent planning and organisational abilities
* High attention to detail
* Genuine interest in people and team collaboration
* Confident, with a strong understanding of confidentiality
* Proficient in Microsoft Office; intermediate Excel skills preferred
* Able to communicate effectively at all levels with diplomacy and respect
* Comfortable working under pressure and meeting deadlines
* SAP experience is desirable
The Caravan and Motorhome Club is committed to employing a diverse workforce. All applications are treated equally and we recruit purely on the basis of skills and experience. We know our greatest strength is our people, so differences are celebrated, and we strive to create an environment where colleagues feel respected and valued for their unique potential.