We are looking for an HR Administrator to join the Human Resources Office at the House of Lords. This is a permanent position where you will work as part of the HR Operations team, providing a high‑quality frontline HR service and supporting colleagues across the House throughout the employee lifecycle.
Responsibilities
* Act as the first point of contact for HR enquiries, responding by phone, email and other channels and escalating where appropriate.
* Deliver accurate HR administration across the full employee lifecycle, from onboarding to contractual changes and leavers.
* Draft and issue HR documentation, ensuring quality, consistency and compliance.
* Maintain accurate, up‑to‑date employee records in the HR system.
* Support payroll processes, including pay changes and liaising with Payroll colleagues.
* Monitor probation periods and support managers with timely completion.
* Administer staff benefits and support HR projects and annual activities.
* Identify opportunities to improve processes and ways of working.
Qualifications
* Experience providing effective HR services or administrative support.
* Strong communication skills, both written and verbal.
* Ability to prioritise work and meet deadlines.
* Excellent customer service and interpersonal skills.
* Ability to work well as part of a collaborative team.
* Basic numerical literacy and confidence working with simple Excel reports.
* Tact, discretion and good judgement when handling confidential information.
Desirable Experience
* Experience using HR IT systems.
* Experience identifying and implementing process improvements.
Benefits
* 30 days annual leave (increasing to 35 after one year’s service).
* Generous pension scheme.
* Parliamentary health and wellbeing programme.
EEO & Inclusion
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio‑economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
If you require any reasonable adjustments during the application process, please contact HLRecruitment@parliament.uk.
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