Rook Street is working with a client that is seeking a Customer Service Manager on a Full-Time, permanent basis. This is a fully-office-based role Mon-Fri 8-6. Main duties: To motivate service department. To deal with appraisals and staff reviews. To provide exceptional service and monitor complaints. To achieve high level of customer satisfaction. Knowledge, skills, abilities and experience (Desired): Experience with Motor Trade Excellent attention to detail Strong verbal & written communication skills Company Benefits Pension contributions 24 days leave bank holidays Excellent development opportunities Company car Realistic OTE £45k Brook Street NMR is acting as an Employment Agency in relation to this vacancy.